SLIM: EXPLICIT SLOT-INTENT MAPPING WITH BERT FOR JOINT MULTI-INTENT DETECTION AND SLOT FILLING
Fengyu Cai, Wanhao Zhou, Boi Faltings, Fei Mi
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Utterance-level intent detection and token-level slot filling are two key tasks for spoken language understanding (SLU) in task-oriented systems. Most existing approaches assume that only a single intent exists in an utterance. However, there are often multiple intents within an utterance in real-life scenarios. In this paper, we propose a multi-intent SLU framework, called SLIM, to jointly learn multi-intent detection and slot filling based on BERT. To fully exploit the existing annotation data and capture the interactions between slots and intents, SLIM introduces an explicit slot-intent classifier to learn the many-to-one mapping between slots and intents. Empirical results on three public multi-intent datasets demonstrate (1) the superior performance of SLIM compared to the current state-of-the-art for SLU with multiple intents and (2) the benefits obtained from the slot-intent classifier.