IMMERSE: A PERSONALIZED SYSTEM ADDRESSING THE CHALLENGES OF MIGRANT INTEGRATION

This paper presents IMMERSE, a system that offers a number of ICT-enabled services to address the challenge of migrant integration, focusing on: (i) covering migrants’ needs for validated information, (ii) addressing migrants’ specific socio-cultural, economic and legal aspects, and (iii) improving migrants’ access to labour markets. IMMERSE is mainly designed to cover information needs of migrants that can be either general information and guidance or personalised information based on their specific needs, skills and interests. IMMERSE is validated with a case study example which demonstrates the functionality of the job matching service. As future work, IMMERSE will be deployed across three pilot locations, namely Cyprus, Spain and Italy, realizing different instantiations of the final system, adapted to the specific needs of each pilot location.